Knowlity Service Desk
Services Offerings

Knowlity focuses on engagements with enterprise customers who have complex, mission-critical, or large scale deployments of Citrix technologies. These engagements are typically the most challenging in scope and complexity, and require consultants who are uniquely qualified with Citrix product expertise. We tailor our service offerings to meet these demands. Our primary offerings are summarized below.

 

The ASA is a comprehensive analysis of business and technical requirements for your Ac-cess Infrastructure. Through interactive meetings and hands-on review, Knowlity consult-ants gather requirements, identify risk areas and make high-level recommendations for your implementation.

 

 

The goal of the POC is to quickly validate preliminary assumptions regarding the use of Citrix technologies within your environment. This is accomplished by conducting cursory tests in a nonproduction environment. The POC provides introductory insights that may be used to properly scope the project. The data collected is invaluable to the Design and Build/Test phases of the project.


 

The ASD defines the Access Infrastructure architecture, components, processes and procedures required to effectively implement the solution into a production environment. It includes a Conceptual Design of the solution and an Architectural Design which explains, in detail, the integration and architecture for the access strategy. Optional components include the Operational Process Design that details the processes and procedures required to effectively support the strategy and lastly the Implementation Design that outlines the necessary steps to successfully rollout the solution.



345 Winston Churchill Ave., San Juan PR, 00926
787-622-0707
info@knowlity.com